Privacy Policy

Last Updated: January 2026

Introduction

Welcome to Bala Trendz. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, username or similar identifier
  • Contact Data: Email address, telephone numbers, billing address, delivery address
  • Financial Data: Bank account and payment card details
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our website and products
  • Marketing Data: Your preferences in receiving marketing from us and your communication preferences

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer
  • To process and deliver your order including managing payments, fees and charges
  • To manage our relationship with you including notifying you about changes to our terms or privacy policy
  • To enable you to participate in promotions or surveys
  • To administer and protect our business and website
  • To deliver relevant website content and advertisements to you
  • To use data analytics to improve our website, products, marketing, customer relationships and experiences
  • To make suggestions and recommendations to you about goods or services that may be of interest to you

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

Types of Cookies We Use

  • Strictly Necessary Cookies: These are required for the operation of our website
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors
  • Functionality Cookies: These recognize you when you return to our website
  • Targeting Cookies: These record your visit to our website, the pages you have visited and the links you have followed

Payment Security

All payment transactions are processed through secure payment gateways. We do not store complete credit card or debit card information on our servers. Payment information is encrypted and transmitted securely using industry-standard SSL technology.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your privacy is important to us. We are committed to protecting your personal information.